Privacy Policy

1. Information We Collect

• Contact Information: If you reach out via our contact form or email, we may collect your name and email address to respond to your enquiry.
• Technical Data: We use cookies and similar technologies to collect information such as your IP address, browser type, and pages visited to enhance your browsing experience.

2. Use of Your Information

We use the collected data to:

• Respond to Enquiries: Address and manage any questions or requests you submit.
• Improve Our Website: Analyse user interactions to enhance site functionality and content.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

• Service Providers: Third-party services that assist in website operations, bound by confidentiality agreements.
• Legal Obligations: Authorities when required by law or to protect our rights.

4. Cookies

Cookies are small files stored on your device to improve website functionality and analyse usage. You can manage cookie preferences through your browser settings.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask for corrections to any inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal constraints.

To exercise these rights, please contact us at info@johncupples.co.uk.

6. Data Security

We implement appropriate measures to safeguard your data. However, no online transmission is entirely secure; thus, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined or as required by law.

8. External Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Policy Updates

We may revise this policy periodically. Updates will be posted on this page with the effective date.